Cookies are small text files placed on your device when you use our site. At 21 Casino we apply them with care so your account stays protected and your session remains stable while you play. This page sets out, in plain language, what those files do and how Canadian players can control them. We focus on security, login continuity, and basic site functions that support registration, deposits, and gameplay. Our aim is transparency so you always know why a cookie is present and what happens if you limit it.
Why We Use Cookies at Our Casino
We use cookies so you stay signed in while you move between games and account tools. Without them you would need to re-enter your details often, which would interrupt slots, live tables, and cashier steps. A continuous session matters when you open Book of Dead, Starburst, or a live blackjack seat and expect the table or reel state to hold while you play.
Cookies also help us remember simple choices such as language display and the currency you select when you fund your account. Canadian players often deposit with Interac Online or Interac e-Transfer, Visa or Mastercard, or e-wallets such as Skrill and Neteller. Storing a preference file reduces repeated form entry and keeps the cashier path consistent on both desktop and mobile browsers.
Security sits at the centre of this work. Session cookies support protected connections during login, password checks, and KYC document uploads. They help us confirm that the person using the account is the same person who opened it. That protection extends to withdrawals and to live chat or email contact with our team. We treat these files as operational tools, not as a way to push offers. Their job is to keep registration, verification, and play running in a steady, predictable way across phones, tablets, and larger screens.
When you switch devices or return after a short break, functionality cookies restore basic settings so you do not rebuild your layout each time. That includes touch-friendly controls on our responsive mobile site and access to account areas where you manage bonuses, documents, and support requests. Stable sessions reduce friction during live roulette, baccarat, and game-show style live titles as well as our core slot range.
Types of Cookies We Deploy
We group cookies by the job they perform. Only categories needed for secure access and core site behaviour are described here. We do not expand beyond those practical uses in this policy.
Essential or Strictly Necessary Cookies
- Login and session continuity so you remain authenticated while browsing games and account pages.
- Security tokens that support safe sign-in, password handling, and protection of cashier activity.
- Load and routing files that keep the site available during busy periods.
- Consent or status records that remember whether you have seen basic site notices.
These cookies are required for the service to function. If they are blocked, you may be signed out unexpectedly, lose progress in a game round, or find that deposits and document uploads fail to complete.
Functionality Cookies
- Preference storage for display language and selected currency during registration and banking.
- Layout and interface choices that keep the mobile browser experience consistent on smartphones and tablets.
- Simple account flags that recall steps already finished, such as email confirmation progress.
Functionality cookies make repeat visits smoother. They do not replace essential security files. They only store choices you have already made so the interface feels familiar when you return to live tables or slots such as Gonzo’s Quest, Reactoonz, or Legacy of Dead.
We keep the list short on purpose. Every file we place should map to a clear operational need tied to account access, payment flow, or uninterrupted play. If a cookie does not serve one of those needs, it does not belong in our core set.
Third-Party Cookies in iGaming
Some cookies come from partners that help us run payments and deliver games. We do not control every file those partners set, yet we expect them to limit use to the service they provide for our players.
Payment partners may place cookies when you deposit or withdraw. For Canadian players this can include flows linked to Interac Online or Interac e-Transfer, Visa and Mastercard card payments, and e-wallets such as Skrill or Neteller. Those cookies often support fraud checks, session integrity inside the cashier, and confirmation that a payment method belongs to the account holder. Blocking them can stop a deposit or delay a withdrawal until extra manual checks are finished.
Game technology partners may also set technical cookies so titles load correctly and maintain state during a round. This supports slot play and live dealer products such as blackjack, roulette, baccarat, and wheel or draw-style live games. The files help stream quality, seat assignment, and fair round handling. They are not described here as advertising tools. Their role is to keep the product you opened running until you choose to leave the table or game.
When a third party is involved, the cookie still serves a functional purpose inside our environment: secure money movement or stable gameplay. We review partner behaviour as part of ordinary compliance work under our UKGC and MGA licensing framework. If you limit third-party cookies in your browser, some cashier or game features may not start until you allow the required files again.
Managing and Deleting Cookies
You control cookies through your browser. Most browsers let you block all cookies, block third-party cookies only, delete existing files, or receive a prompt before a file is stored. Look under privacy or settings menus for site data and cookie controls. Steps differ slightly between Chrome, Safari, Firefox, and Edge, yet each offers a clear path to remove stored files or set stricter rules for our domain.
If you want to 21 Casino manage cookies at the browser level, clear site data for our domain and then adjust the permission for future visits. You can also use private browsing modes for a session that starts without prior cookies, knowing that essential files may still be required while you remain logged in.
Please note that blocking essential cookies will affect core features. You may need to sign in repeatedly. Live games and slots may restart mid-session. Cashier steps, KYC uploads, and chat may fail to hold state. Functionality cookies are optional for basic access, yet turning them off means preferences such as currency display will reset each visit.
For day-to-day control, open your browser settings, search for cookies or site permissions, and choose the option that matches your comfort level. Soft guidance: review those controls whenever you change devices so your 21 Casino cookie settings stay aligned with how you prefer to play. If something stops working after a change, re-enable essential cookies for our site and try the action again.
Policy Updates and Contact Information
We may update this 21 Casino cookie policy when laws, licence conditions, or site features change. Material updates will be reflected on this page so you can review the current wording at any time. Continued use of our site after an update means you accept the revised explanation of how cookies support secure play.
Questions about cookies or your account data can be sent to our team any day of the week. Reach us through 24/7 live chat on the site or by email at [email protected]. We respond to chat around the clock. Email is accepted at all hours and handled during standard operational windows. Tell us which browser and device you use so we can give precise steps for 21 Casino cookie preferences Canada players often need when switching between mobile and desktop.
We are committed to keeping this information accurate, calm, and easy to act on. Your ability to understand and adjust cookie use remains part of how we maintain trust with every player who joins us.